Wednesday, January 11, 2012

So tired!

Well my friends remember how I told you I was flawed? Well I am. In the middle of a day filled with work I love and leading a ladies bible study Walmart Pharmacy tried my patience to put it nicely. I went in to pick up prescriptions for my husbands blood presure and my sons meds as well. They had not given us all of my sons medications because as they put it they didn't have it. So today I run in and the line is all the way around pharmacy and over the counter medications. I go to the girl in the window and ask how long is the line taking she said at least an hour. I said why? To which she said we are just really busy. I said but I see you all laughing and talking and eating Fritos. She shrugged her shoulders and I said well did you get my sons meds and she said Ya and pulled the bottle out of a drawer but the pharmacist said because it had been so long since the prescription was written I would have to get another prescription. I said so what you are telling me is because you didn't have the medication and you ran the time out I now have to drive to the Dr's office an hr there and an hr back to pick up a new script and then maybe you will have it and I can wait in line for an hour to get it. She shrugged. Wow I then told them I was done and would be moving my scripts to another pharmacy. That didn't seem to hurt their feelings (lol) but it sure left a bad taste in my mouth. I wonder in my anger if I did anything to make my Christ look bad? I did not scream at them and I did not curse at them but I did not pull any punches either. In short I will be moving my prescriptions and pay more money. But the new pharmacist was kind and tried his best to get everything done in a timely manner. I hope that all this will be a good move it will cost my family more but it will be worth it to be free of Walmart Pharmacy in Sweetwater Tx. The bible says let your no be no and your yes be yes. In other words do what you say you will do. God bless and keep you, Ms. Jill

2 comments:

Lori said...

I have never had an issue with the Walmart pharmacy but I do know a couple of others who have. I'm sorry about your experience. And, as a Walmart Mom, I'll make sure to pass this on to the head honchos. :)

Broken and Blessed said...

That sounds good thanks Lori. My problem is not with Walmart itself but with the pharmacy. At first it was perfect because you could get your prescriptions while you shop for groceries. When Hayden was five they accidently gave him Chemo meds instead of asthma medication I recognized it was not the right pill and returned them the pharmacist at the time said oops that was close. We later went back again because the cost is so much better. during the summer several times they made excuses like your Dr didn't call me when I know they did I was standing there, I would call and say is the med ready I'll get it on my lunch Hr. Oh yes it's ready and after spending my lunch there I leave empty handed. I called coporate for pharmacy and got the runaround. But again they are cost effective so I stayed. But I will just have to figure out where to get the money. I can't take the rude attitudes and poor work ethic anymore. Sad really it was a great situation at first.